Having fun with customer suport from mac for the new version of their online email program.
My opening issue is that it has changed my email address from email@example.com to firstname.lastname@example.org, which means that I can no longer post to any of the email lists which I am a member of.
I then tried to find out how to change it back, and got, after a number of layers on the costomer suport website to a page with the option of chating to a customer suport person, and this is where the fun starts, if I click the button
and get lucky, I get to a page which asks me to enter all my details again, and the when I finish that and submit it gives me a plank popup box which says "you must use enter rather than clicking to submit", thats if I get lucky, otherwise I end up clicking the chat suport buton and after a short time being returned to the top of the help page stack.
Not impresed for a premium email service for which I pay apple about 110 euro's per year.