Monday, June 21, 2010

And now the spelling has Gone!

As an appaling speller, I need all the suport I can get from my email program, and has just droped spelling suport from the application.

I dont like the new version of mail.

Sunday, June 20, 2010

Mac mail or me mail mobile me

Having fun with customer suport from mac for the new version of their online email program.
My opening issue is that it has changed my email address from to, which means that I can no longer post to any of the email lists which I am a member of.
I then tried to find out how to change it back, and got, after a number of layers on the costomer suport website to a page with the option of chating to a customer suport person, and this is where the fun starts, if I click the button
and get lucky, I get to a page which asks me to enter all my details again, and the when I finish that and submit it gives me a plank popup box which says "you must use enter rather than clicking to submit", thats if I get lucky, otherwise I end up clicking the chat suport buton and after a short time being returned to the top of the help page stack.

Not impresed for a premium email service for which I pay apple about 110 euro's per year.

Monday, March 8, 2010

Brought my Acer aspire one laptop back to PC world because the wireless was no longer working. They were very polite even though I didn't have the receipt, and went back a month in their costumer records to try and find the transaction. They did however warn me that it would have to go in for service which might take a week or so if it was over 28 days since the sale. In the event after checking with his manager, the person on the desk said he wanted to just try one thing.
To my embarrassment, after having Googled the problem and found that this machine can have wireless problems, he reached under the front lip of the machine and slid a micro-switch across which resolved the problem.
The moral of the story is read the manual before saying its broke.

Saturday, January 30, 2010

O2 when will the nokia n900 be available?

Dear Laurence,

Thank you for contacting O2 Customer Care by email.

02 Ireland cannot confirm at this time if this phonewill become available.

Please check on www.o2.iefor the latest upcoming offers and promotions and new handsets.

I apologise that I could not be of more assistance to you at this present time.

Kind Regards,


O2 Customer Care

CCMA Contact Centre of the Year 2008

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